Cancellation & Refund Policy
Last Updated: 15th August 2026
1Cancellation Policy
We require a mandatory 30-day written notice for the cancellation of any ongoing service or retainer.
- How to Cancel: Cancellation requests must be submitted in writing via email to info@adsrole.com and copy your dedicated account manager's email address.
- Billing During Notice Period: Upon receiving your cancellation notice, you will be billed for the final 30 days of service. Our team will continue to work on your account and deliver agreed-upon services during this 30-day transition period.
2No Refund Policy
Due to the nature of digital marketing, software development, and virtual assistant services, all sales are final and we do not offer refunds.
- Services Rendered: We do not issue refunds for hours worked, campaigns launched, ads managed, or development tasks completed.
- Ad Spend: Any budget paid directly to third-party platforms (e.g., Google Ads, Facebook Ads) is non-refundable by AdsRole.
- Setup Fees: Any onboarding or initial setup fees are strictly non-refundable as they cover the immediate labor and strategy required to launch your project.